Mobile Geeks

5 9

9 Reviews

73/71 ELIZABETH BAY ROAD, Elizabeth Bay NSW 2011

Also Services: NSW

  •  Overview 
  •  Photos 
    1
  •  Our Team 
    3
  •  Articles 
    8
  •  Testimonials 
    6
  •  FAQ 
    13

Business Overview

 
Mobile Geeks - Mobile Computer Repairs & Computer Services in Sydney.

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9 Customer Reviews

, 10/10/2011
5
Thanks heaps for setting up my backup system on my server.
, 4/8/2011
5
I just wanted to let you know how happy I am with the work you did on my computer. My computer is operating better than ever thanks to your fix and you saved me hundreds of dollars since I do not need to get a new computer. Thank you guys!!! Peter
, 3/8/2011
5
Just want to say thank you for getting back to me all my precious photos. I am SO into back up now!
, 27/7/2011
4
They do as they say they do, they make all computer problems go away. My computer came back not just fixed but cleaned as well :)

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Reviews submitted are subject to the Hosts.com.au Review Guidelines. Negative reviews may optionally be removed by the business owner, but all ratings (both positive and negative) are used to calculate business rating scores (star ratings).

Recent Activity

Mobile Geeks has a new review

Thanks heaps for setting up my backup system on my server.read more

Mon 10th Oct

Mobile Geeks uploaded a new photo

1 new photo added to their Photo Gallery

Fri 12th Aug

Mobile Geeks has a new review

Fantastic service, these guys fixed my computer virus...read more

Tue 12th Jul

Mobile Geeks added new articles

9 new articles added to their Articles

Fri 10th Jun

Mobile Geeks uploaded new testimonials

6 new testimonials added to their Testimonials

Fri 10th Jun

Mobile Geeks uploaded a new video

Fri 10th Jun

Photo Gallery

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Our Team Profiles

Marcus Cook
Name

Marcus Cook

Position

Director, Mobile Geeks Pty Ltd

Profile

Marcus Cook is the Director of Mobile Geeks Pty Ltd

Jon Tam
Name

Jon Tam

Position

Senior Technician

Profile

Jon Tam is the Senior Technician of Mobile Geeks Pty Ltd

Natalie Stepanenko
Name

Natalie Stepanenko

Position

Marketing Manager

Profile

Natalie Stepanenko is the Marketing Manager of Mobile Geeks Pty Ltd

Articles

How to Uninstall a Program on Your Computer..

Step by step on how to uninstall a program on you computer

How to Copy Files to a USB Device with Microsoft's New OS - iWindows 7...

Step by step to uploading onto a USB Device

How to Change Your Screen Resolution in Windows XP..

Step by step on how to change your screen resolution.

How to Set Up Your Computer Peripherals

Simple step by step on how to set up your computer

How to Clean Your Desktop Computer Case...

Step by step on how to clean your desktop computer case

How to Defragment your Computer..

Simple step by step on how to defragment your computer

How to Get Free Microsoft Office Style Software..

Getting Microsoft Office Style Software

How to Share Your Internet Connection to Other Wired Computers..

Sharing your internet connection to other wired computers

Testimonials

Please note that the following testimonials are collected, supplied and maintained by Mobile Geeks.

Laurence , Sydney CBD
Arranged for a mobile geek to visit my office, we had problems with our MYOB data file. I spoke to MYOB previously and they said nothing could be done becouse the file is corrupted! Of course I was lazy and didnt backup, but mobile geeks managed to edit the datafile and recover all my lost information! Thankyou so much guys, you saved me thousands in accounting fees.
Arielle , Darlinghurst
I was very impressed with the onsite computer service and found my mobile geek very friendly and helpful. He explained things in a very simply and gave me helpful advice even after my problem was fixed. Im very happy with mobile geeks and would call them again if there is a problem.
Oliver , Sutherland
Keep up the fantastic work guys - keep up the professional customer service. The Telcos can learn a thing or two from you!
Rose Bay ,
Thank you so much Mobile Geeks for getting my lost documents and photos back from my dead USB key! My computer is also running so much better now after the computer service, I will surely use you in the future.
Roseville ,
I was very impressed with Mobile Geeks’ prompt and efficient service. When my computer crashed they conveniently came to my home and had the problem solved that day. They advised me on how to stop the problem reoccurring and offered great ongoing support. I would recommend them to anyone.
Brad , Surry Hills
Thanks Mobile Geeks. You saved the day and came out almost immediately to deal with a data loss emergency. I was able to continue working while you restored the data with no disruption to my work colleagues. You recovered all the hard drive documents and your staff were friendly and professional. I would not hesitate to pass your number on.

Frequently Asked Questions

Why should I choose MobileGeeks?

Mobile Geeks is one of Sydney’s leading providers of onsite computer repairs and IT services. We have an experienced network of technicians available to support projects of any size, from personal IT services in your home to small or large businesses. Our highly trained Mobile Geeks technicians are available for onsite assistance for all of your IT needs. Whether it is data backup, virus removal or installation of a complex terminal server, we can help. Our Geeks are friendly, efficient and committed to excellent customer service.

The Mobile Geeks network extends right across the Greater Sydney Metropolitan Area meaning that one of our experienced Geeks can be dispatched to your rescue at the click of a button. Our significant investment in technology makes our booking system quick and simple for you to use. You can book a technician online or with just one phone call. You can also check whether any Geeks are in your area, view the various jobs Mobile Geeks have just completed, and provide valuable to us feedback.

Our IT technicians are skilled at resolving all home and business IT problems. They are hired on the basis of their extensive industry experience, advanced knowledge of IT products, proven ability to stay up-to-date with the latest technological developments and their positive attitude.

What kinds of computers do MobileGeeks service?

We service and support Windows-based and Apple computers, and server environments including Windows, Linux and Citrix.Our technicians are trained to handle anything your computer may choose to throw at them. Please check out our Services page for more information on our services. You can also visit Recent Jobs and Blog.

Do MobileGeeks on Call sell computer systems or parts?

Absolutely! We do much more than computer repairs; we can also supply desktop computers, laptops, computer accessories, servers and more. Visit our Services page to find out more.

What kind of computer support do MobileGeeks provide?

We can help you with Computer Repairs, Computer Maintenance, Data Backup and Recovery, Computer Upgrades, Buying a New Computer, Email Exchange Server set up, Computer Training and User Assistance, Virus Removal and Protection, Firwall and Security, Computer Networking, Wireless Networking, all of your Small Business Computer Support needs, and much more. Just give us a call on 1300 883 021 and one of our trained Geeks will be happy to assist you.

What days do MobileGeeks work and how long will they take to arrive?

The best thing about Mobile Geeks is that we manage a network of skilled technicians available across the Greater Sydney Metropolitan Area, 7 days a week. Our Geeks can generally be with you within a couple of hours. We also offer after hours emergency computer assiatnce by our duty technicians, additional charges will apply.

Where do MobileGeeks operate?

We operate right across the greater Sydney Metropolitan Area so, there is always a Mobile Geek just around the corner.

Can your MobileGeeks explain things to me in terms that I can understand?

All of our technicians are trained in customer service. They will speak to you politely and clearly in plain English to make sure that you fully understand the problems and our proposed solutions without having to deal with mindboggling computer jargon. It is essential for us that you, as a customer, are always informed of the next step in the process and are able to make your decisions with confidence. Call 1300 883 021 to find out for yourself.

Can MobileGeeks fix my computer on site?

Nine out of ten times we will be able to fix your computer on site. Sometimes, however, we may need to part you and your machine. If this must happen, we will do it only with your express agreement and will strive to have it back to you on the same day. Our technicians will also provide you with a conditional quote before undertaking any off site work.

How long will it take to fix my computer problems?

Our Mobile Geeks work efficiently and get the job done fast to make sure you are back on track quickly. The length of time it takes to resolve your computer problems depends on the job at hand, although we can generally finish repairs within the first hour. If not, you can rest assured that we will always give you a quote on how much the service is likely to cost, so that you will never be hit with any unexpected bills at the end. The majority of our repairs are done on site. However, if we do need to take your computer away, we will strive to have it back to you the very next day and give you a conditional quote before we go ahead.

What does your fee cover?

Our fees cover only labour costs and use of any necessary tools and/or software owned by us to make the repairs possible. Our fees do not cover any replacement parts, hardware and/or software. Our standard fees also do not cover data backup by us. You will be reminded to back up your data prior to the technician's arrival. If you choose to require Mobile Geeks perform this service for you, an additional charge may be applied. We operate under the following eight principles that have made us succesful over the years:

1. We have no unfair call out fees.

2. We have no hidden costs.

3. We offer the same on-site rate for home or business.

4. We operate under the “no fix no fee” guarantee.

5. Call us now on 1300 883 021 for our competitive rates.

  • No call out fees
  • Same rate for home and business
  • Unmatched customer service 7 days a week
  • IT expertise directly to your home or office
  • Highly skilled technicians that speak your language
  • Competitive on-site rates
  • An option of dealing with the same 'Mobile Geek' every time
  • No fix, no fee!*
How do I prevent dataloss?

It pays to do something about data loss before it occurs rather than waiting until problems actually arise. It is much easier to backup your computer than it is to retrieve lost information! We are committed to ensuring that our clients backup their data and we can show you a number of solutions to make this a simple, automated process. So, do not wait until it is too late – call us today and we will put systems in place to avert a data loss crisis.

Can MobileGeeks help me with buying a computer or other hardware?

If you are shopping for a new PC or Mac and are overwhelmed by the choices, it also pays to consult a Mobile Geeks IT expert to help you find the perfect computer for your home or business needs … and at the best possible price. We will help you cut through the technical jargon and explain important information in plain English.

Mobile Geeks has a reputation for being the IT team that will always find the solution that is right for you or your business, not the solution that simply suits us. Our customer service guarantee is honest and unbiased IT advice at all times. If you do decide to buy a new computer, Mobile Geeks will make it simple and painless. We can either visit your home or business for a consultation, or take you shopping to get all the hardware and software you need. You can also have us set up your new computer so, that your email is up and running, your backup is sorted, your printer is hooked up and you are ready to get started.

Do you guarantee your services?

At Mobile Geeks, we take great pride in our work and our personal service. We are so confident in our technicians’ ability that our services come with a Customer Service Guarantee, which means that if we cannot fix it, then you do not pay. If we fix any software or operating system issues on your computer and something that is directly related to our work does go wrong, we will fix it for you for no extra charge if the repeat problem occurs within 30 days. For any further information on our Customer Service Quarantee please see our Terms and Conditions or call 1300 883 021.

Categories

Keywords

computer repairs sydney

Photo Gallery

Video Gallery

Business Hours

Monday 07:30am to 08:00pm
Tuesday 07:30am to 08:00pm
Wednesday 07:30am to 08:00pm
Thursday 07:30am to 08:00pm
Friday 07:30am to 08:00pm
Saturday 07:30am to 08:00pm
Sunday 07:30am to 08:00pm

Payment Options

  • Visa
  • Mastercard
  • Amex
  • Cash
  • Invoice
  • Cheque